Information about the processing of personal data

Who will be responsible for processing your personal data?

Data Controller:

Paybill s.r.o., Identification number: 040 85 817, registered office: Průmyslová 1472/11, Hostivař, 102 00 Prague 10, company registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 242259, contact details: [please fill in]("Paybill")

Why and how will your personal data be processed?

Purposes of processing:

Paybill will process your personal data provided in the contact form solely for the purpose of answering your inquiry or addressing your comments submitted through our contact form or chat (if you are not our registered customer).

Personal data will be processed automatically and forwarded to the relevant person to address your request.

Legal basis:

Paybill is authorized to process your personal data without consent, as it performs processing necessary to handle your request in the context of communication before a potential conclusion of a purchase agreement or within customer support.

Your request cannot be handled without processing personal data.

To whom will your data be provided or disclosed?

Data Processors:

Your personal data will be processed by our employees, but within customer support, we also collaborate with marketing companies authorized based on a personal data processing agreement (Smartsupp.com, s.r.o., Identification number 03668681, registered office: Milady Horákové 1957/13, Černá Pole, 602 00 Brno).

Recipients:

Your personal data will not be disclosed to other individuals except when disclosure is a legal obligation (e.g., authorities involved in criminal proceedings, courts) or when personal data is disclosed to protect the rights of the data controller to individuals bound by law to confidentiality (e.g., lawyers).

How long will we keep your personal data?

Personal data will be retained only for the time necessary to handle your request and for subsequent quality control of the provided customer support, then it will be deleted.

What are your rights?

You have the right to information about the processing of personal data, access to personal data including the right to a copy of your personal data and the right to transfer your personal data to another controller, the right to rectification or erasure, or to restrict processing.

Submit all your requests through the contact details provided above.

Furthermore, you have the right to lodge a complaint or submit a petition to the Office for Personal Data Protection (www.uoou.cz).