Information

FAQ - how does it work?

    


Why there are no prices?

For to see the prices you need to create an account. The registration has to be approved by our customer service. The only condition is to have a tax identification number.

  

How can I pay?

The payment methods available:

 

- COD

- Invoice with the due date up to 60 days

- Bank transfer (with proforma invoice)

 

Warranty

 

Spare parts - 12 months

Batteries - 6 months

Accessories - 12 months

Mobile phones - 12-24 months

 

Complaints

You can choose whether to change piece by piece or get your money back for the first 6 month. The next 6 month we change the defective parts piece by piece.

 

How many offices you have?

 

We have 3 offices. Our office in China buys the products. Our office in Ukraine is dedicated to international trading. Our office in the Czech Republic supplies the whole EU market.

 

How many employees you have?

 

Right now we have 70 employees worldwide and we are growing fast.

    

Can I return back the products I have already bought?

Sure, you have the 30 days period for to return any product without giving us a specific reason.

 

Testing LCDs - TestCheck

Each LCD for Apple iPhone is first tested at our office in China and subsequently at our office in the Czech Republic.

The product is immediately excluded from the sale in case of any failure.

 

 

We wish you a pleasant shopping

 

Your Wittytrade team